Went to the properties of the USB controller and attempted to uncheck “allow computer to turn this device off to save power” but the computer rechecks the box with every reboot. Went into control panel and prevented Windows from “suspending” the drive.
Went into control panel and set power settings to “maximum performance”. I am running driver version 3.5.73.0 for it. Updated the driver for my computers USB controller which is a “Fresco Logic xHCI (USB3) Controller FL1009 Series”. I thought it was faulty so I exchanged it for a new one. Here is what I have done to try to remedy the problem so far:Įxchanged the drive. I have the My Passport 2TB USB 3.0 external #WDBY8L0020BBK-01. I am attempting to transfer several very large files that total about 1TB.
Sometimes it runs for one minute, sometimes for 20 minutes, but it almost always disconnects before the transfer is complete. It seemingly remdomly disconnects then immediately reconnects which interrupts the file transfers. I am having an extremely frustrating problem with my Passport drive.
